Stupid Guest Tricks

Princess Susi wrote:This is what I thought was supposed to happen, but it seems more and more, the entire extended familia gets in line with gramma on her scooter, while letting the smallest grandchild steer and push the accelerator of said scooter.

And this is another problem: I thought NO one was supposed to be on the scooters except the disabled person, but I see small kids on the laps of the driver ALLTHE TIME and no one does anything about it. I would hate to get run over by a kid driving one of these.

Actually, the rule is that up to 6 people, including the person in the wheelchair can go through the alternate entrance, if there is one. This will accommodate most families, where we run into trouble is when we get bigger families. And to be perfectly honest, it's often much easier to make exceptions and make them wait longer as a result than to split them up, it just depends on the size. For example, if there's 8 people but two are very small children, that will likely be lapsitters, I generally let them in. It depends on the attraction I'm working, I let them in if their party will take up the space of 6 adults. So at Snow White, I'll let them fill 2 vehicles since that's how many 6 adults will need. I figure they're taking up the same amount of space and affecting the line just as much if it was strictly 6 adults.

Now if it's a group of say 10 or 12 and they're going to take up considerably more room than 6 adults would in the attraction, then they have to split up or a few of them not ride.

And as to the scooters, I always say something if they have a child on the lap or driving it. I actually had to deal with a guest situation where someone got hurt because a kid was on the lap of a guest in a scooter and made it move forward. Luckily, the guest that was hurt was the daughter of a CM so she knew exactly where to place the blame and was very pleasant with me. In fact, she was the daughter of a CM who works in the stroller shop, so that made it a bit ironic.

Princess Susi wrote:And this is another problem: I thought NO one was supposed to be on the scooters except the disabled person, but I see small kids on the laps of the driver ALLTHE TIME and no one does anything about it. I would hate to get run over by a kid driving one of these.

If it's a scooter rented from Disney, then I'd say that the CMs can say something, as it's in the rental contract.
But if it's a rental from an outside company or the SG's own scooter, I'm not sure if a CM has the "authority" to admonish them. (Unless there is reckless driving involved)

-Rob

Rob562 wrote:If it's a scooter rented from Disney, then I'd say that the CMs can say something, as it's in the rental contract.
But if it's a rental from an outside company or the SG's own scooter, I'm not sure if a CM has the "authority" to admonish them. (Unless there is reckless driving involved)

-Rob

My opinion is that if they are under legal driving age, they shouldn't be behind the wheel.....
I don't care how skilled their ten year old is!

Rob562 wrote:If it's a scooter rented from Disney, then I'd say that the CMs can say something, as it's in the rental contract.
But if it's a rental from an outside company or the SG's own scooter, I'm not sure if a CM has the "authority" to admonish them. (Unless there is reckless driving involved)

-Rob

Yeah, that's actually a good point. I don't usually say anything if it's a personal scooter cause I'm not sure that I have the authority there. But if it's a Disney rental, I most certainly will and do say something.

lady ulrike wrote:Yeah, that's actually a good point. I don't usually say anything if it's a personal scooter cause I'm not sure that I have the authority there. But if it's a Disney rental, I most certainly will and do say something.

But wouldn't ANY CM have the authority to say something if it appeared to be a possibly safety problem?

And judging by the stories of inexperienced or unqualified operators causing accidents and/or problems, that could be a safety issue for the other guest at the parks.

GRUMPY PIRATE wrote:But wouldn't ANY CM have the authority to say something if it appeared to be a possibly safety problem?

And judging by the stories of inexperienced or unqualified operators causing accidents and/or problems, that could be a safety issue for the other guest at the parks.

That's a good point GP, but it gets into kind of a gray area, cause if it's a personal ECV we are telling them what they can or can't do with their property. That's why I'm not sure if I have the authority. You know, maybe I'll check with a manager.

lady ulrike wrote:That's a good point GP, but it gets into kind of a gray area, cause if it's a personal ECV we are telling them what they can or can't do with their property. That's why I'm not sure if I have the authority. You know, maybe I'll check with a manager.

Takes the role of a SG ---- Would ya have any issues with my swinging my personal camera around my head in a crowd?

ends role of SG..

It may be their property, but its on DISNEY'S property.. and while you don't care what happens to their property.. you should then turn your attention to the care/safety of the other guests..

I am sure if a person were swinging their camera in the air, no one would have any issues asking them to stop, not that you care about their camera, but because the strap may break and it may go flying and hit another guest.. same with personal ECVs... if an unskilled unqualified person is at the helm, an accident may occor with a 3rd party guest.. and then everyone gets sued....


:(

lady ulrike wrote:That's a good point GP, but it gets into kind of a gray area, cause if it's a personal ECV we are telling them what they can or can't do with their property. That's why I'm not sure if I have the authority. You know, maybe I'll check with a manager.

I don't want to get anyone in trouble, but it seems that if they are on Disney property, they come under a CM's authority or overview when it comes to safety. I don't really think it matters who owns the ECV. (heck it could even apply to someone pushing a wheelchair or wearing heelies) Its like any other vehicle, if they are doing something that could hurt another guest, or themselves, it would be a safety concern.

GRUMPY PIRATE wrote:I don't want to get anyone in trouble, but it seems that if they are on Disney property, they come under a CM's authority or overview when it comes to safety. I don't really think it matters who owns the ECV. (heck it could even apply to someone pushing a wheelchair or wearing heelies) Its like any other vehicle, if they are doing something that could hurt another guest, or themselves, it would be a safety concern.

Hey GP.... we gotta go out for Mug-O-Rum the next time I am down :)

You all bring up very good points, but you have to look at it from the other perspective as well. If there is a child in the ECV, well for all I know it's their ECV especially if it's an older child. Then if I tell them that their kid can't be in it, I get in trouble for picking on their kid, or whatever they come up with. If a child is sitting in the lap of a person in an ECV, and I tell them their kid can't be in their lap, then they get upset for whatever reason, I point out the safety concern and then I'm telling them how to parent. It's still a very fine line. Like I said, I will check with a manager (I've been off so unable to do so) and see what they say. I have a feeling though that they'll tell me to not say anything if it's a personal ECV.