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Re: MiM phase 2.5 Heaven help us!
Posted: Thu Feb 21, 2008 6:09 pm
by Cranbiz
vixen101485 wrote:I defended the bus wait times for last Monday on DWT. Someone had just gotten back and said they didnt ever want to stay at POR because they had to wait 40 minutes for a bus. Told them of the new systems and "how good" they work. That's OK ...less ppl at POFQ/POR the better for me come Sept. since we are staying fancy shamcy this time up from the values....HEHEHE
Vicky,
You don't need to defend the wait times, just the drivers. :D: After all, we just drive where and when the computer tells us. If guests get upset with wait times, suggest to them to write Disney.
Re: MiM phase 2.5 Heaven help us!
Posted: Thu Feb 21, 2008 6:41 pm
by Big Wallaby
In fact, I would go so far as to ask you not to defend the wait times. That is something management is imposing on the guests, it is unacceptable, and they need to wallow in it.
Again, for their sake, I hope they have updated their resumes...
And I have managers who I hope do not get caught in the cross hairs on this. Richard, Jason, etc.
Re: MiM phase 2.5 Heaven help us!
Posted: Thu Feb 21, 2008 7:15 pm
by vixen101485
Gee, I was just telling the poor guy why he had to wait so long and not to blame it on the POR stop.
Re: MiM phase 2.5 Heaven help us!
Posted: Fri Feb 22, 2008 10:11 am
by Near Philly
Cranbiz,
Now I know why there was a cluster f*** of buses at PI station Wednesday mid-afternoon.
It seemed like a lot of drivers had no clue where to go next. Bad dispatch, not drivers.
Re: MiM phase 2.5 Heaven help us!
Posted: Fri Feb 22, 2008 12:52 pm
by Princess Susi
Cranbiz wrote:Vicky,
You don't need to defend the wait times, just the drivers. :D: After all, we just drive where and when the computer tells us. If guests get upset with wait times, suggest to them to write Disney.
Will someone please share the phone number and address of who we should call or write to when we experience bus hell at WDW?
Thanks!
I will have it ready IF we have some long wait times and or mistakes or mishaps with the MIMS controlled busses. Not the driver's fault, the MIMS has gotta go...The MIMs has gotta go... The MIMS has gotta go.. :p:
susi
Re: MiM phase 2.5 Heaven help us!
Posted: Fri Feb 22, 2008 8:13 pm
by Big Wallaby
Guest Relations/Communications. I am sure we've posted the address before, just have to find it. Anyone? It is late and I am lazy tonight. Can't be tomorrow.
Re: MiM phase 2.5 Heaven help us!
Posted: Fri Feb 22, 2008 8:45 pm
by Shorty82
Big Wallaby wrote:Guest Relations/Communications. I am sure we've posted the address before, just have to find it. Anyone? It is late and I am lazy tonight. Can't be tomorrow.
The address has been posted. I did some searching yesterday but couldn't find it. I believe it was in the "MiMs" thread but that thread is very long and I didn't go through every single page of it.
Re: MiM phase 2.5 Heaven help us!
Posted: Fri Feb 22, 2008 9:23 pm
by glendalais
Here you go:
[font="Courier New"]
WALT DISNEY WORLD GUEST COMMUNICATIONS
PO BOX 10400
LAKE BUENA VISTA FL 32830-0400
[/font]
Re: MiM phase 2.5 Heaven help us!
Posted: Mon Feb 25, 2008 11:25 am
by Tiny Tim
This is just a thought on my part but i would love to know who is the one pushing mims the most. And find out if they have any connection to the supplier of this mess.AKA follow the money. if they are so hell bent on getting it to work it sounds that way to me.
Re: MiM phase 2.5 Heaven help us!
Posted: Mon Feb 25, 2008 4:05 pm
by Big Wallaby
Part of it is also the money they've put into it. I can list lots of people who are behind it, both company and union (though, again, they never asked my opinion on this, just as they never asked who I wanted to support for President... but then that's a whole different issue). And there are still those who think it's the most wonderful thing since sliced bread.
Cranbiz, are they getting kinks worked out? A driver today told me it is getting better.