Stupid Guest Tricks

Cranbiz wrote:First of all, If a guest is deaf, they won't hear me say no texting. Second, if they are just hard of hreaing, they probably won't understand what I said on the crappy bus PA system. Third, If you can't tell that I'm joking with my guests, you have a problem.

I say things on my bus to interact with my guests as well as to inform them. I'm looking to enhance their experience. I try very hard to be humorous and make a memorable experience. If that means I'm poking fun at someone, so be it.

So far in my career at WDW, I have only had an issue with what I have said on my bus with 1 person. I have transported thousands.

What provisions , in an emergency, does WDW, have for those guests? I know that the attractions have some sort of device that gives them SOME of the attraction spiel in word form!

GRUMPY PIRATE wrote:What provisions , in an emergency, does WDW, have for those guests? I know that the attractions have some sort of device that gives them SOME of the attraction spiel in word form!

In attractions, the only help for a guest who can't hear (or can't understand) is alert and resourceful CMs.

There's lots of things Disney does in hotel rooms, from alarm flashers and bed-shakers to TTY devices, but there's no good way to put a non-audio emergency communication system is an attraction that I know of.

Of course, I could be ignorant....

Zazu wrote:In attractions, the only help for a guest who can't hear (or can't understand) is alert and resourceful CMs.

There's lots of things Disney does in hotel rooms, from alarm flashers and bed-shakers to TTY devices, but there's no good way to put a non-audio emergency communication system is an attraction that I know of.

Of course, I could be ignorant....

Oh. I was thinking with all the cell phone/pager technology there would be a way of having a "vibrate" type of display pager for communication.

Many years ago, I helped repair and do maintence on teletypes for deaf students at a college I was attending. (military training on teletypes) plus helped install the "flashing" doorbells.

Thanks!!

The MiMs has canned messages that we can use in an emergency. Those would be up on the reader board. The only problem with that is, In an emergency, I don't have time to manually queue a message for the reader board and I can't queue a message while in motion over 5mph.

Those who are hearing impared will just need to cue on the visual signals given, like the bus is filling with smoke and the guests are flocking to the doors. Maybe I need to exit too!

Now if this condition really existed on my bus and I see a guest not taking action, I'm going to them and assisting in the evacuation. That's my FD training going into action.

Cranbiz wrote:...and I can't queue a message while in motion over 5mph.

What, did they up the limit? Last Saturday it was 2 mph! :p: