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Re: SG Trip Report

Posted: Fri Sep 30, 2011 6:55 pm
by Main Streeter
hobie16 wrote:Image
Dang hobie, add to my concussion. Pain!! ;)

Re: SG Trip Report

Posted: Fri Sep 30, 2011 10:19 pm
by Zazu
chandlers_a_girl wrote:For an upcoming trip in November (10 days, YAY), I'd like to know how to report awesome CM's. CM make the whole experience! I know how hard it is to work with stupid people. So many are thankless. I do not want to be one of THOSE.

Do I need to hunt down a manager? How can I distinguish a manager?
The best thing you can do for a CM -- other than thank them directly -- is to visit Guest Relations and let them know. WDW doesn't have Guest Comment cards any more (I'm not sure about DL). Good news is rare, so it's usually taken seriously and forwarded to the right department quickly. (What the local manager does about it is another matter.) As others have stated, the name, location, and exact time are a very big help in getting it to the right CM.

Another thing you might consider is to give them a "What Would Walt Do" pin. See the WWWD website for details on how to get them. Looks like this:
:wwwd:

Re: SG Trip Report

Posted: Sat Oct 01, 2011 10:11 am
by Planner
Oh I did not know these pins existed Zazu, thanks for the info. Too late for us to order them for our trip tomorrow but we will have them next year.

Re: SG Trip Report

Posted: Mon Oct 03, 2011 11:01 am
by BRWombat
Main Streeter wrote:You draw this up on Garland clock? :D:
Never. Banish the thought.

(And seriously, don't post stuff like this. I don't use taxpayer time -- when I post during the day it's on breaks -- but I'd rather not have the issue put in the mind of anyone who might care!) :o:

Re: SG Trip Report

Posted: Mon Oct 03, 2011 11:54 am
by seeing_eye_child
Main Streeter wrote:Please compliment the old school way. Go to Guest Relations & fill out a Guest Comp. If form is not offered - MAKE YOUR OWN! Plz include location, name (maybe a description of C M), date, time, clearly stated compliment. Tell G R @ C H to fax your G C over to CMs location asa they can. There seems to be lots of G C not making it to CMs - at least at DL. Finding a manager? Good luck on this one. ;)
See that's exactly what we were trying to do! We asked variably for Great Service Fanatic Cards (evidently just for CMs to compliment other CMs according to an earlier comment), feedback forms, any form to write up an awesome CM, but everyone at guest relations/city hall/etc. acted like we were asking for a chartreuse goose from Africa.

Re: SG Trip Report

Posted: Mon Oct 03, 2011 1:58 pm
by delsdad
seeing_eye_child wrote:e we were asking for a chartreuse goose from Africa.
Wouldnt that be found near the oasis at Animal Kingdom ? :p:

Re: SG Trip Report

Posted: Tue Oct 04, 2011 10:49 am
by ynnepztem
I had the same experience in Animal Kingdom. I took a tour and the tour guide was fabulous. I went to guest services for a CM compliment form and they looked at me like I had two heads. They just gave me a piece of blank paper and told me to write what I wanted.

Re: SG Trip Report

Posted: Tue Oct 04, 2011 2:22 pm
by Main Streeter
BRWombat wrote:Never. Banish the thought.

(And seriously, don't post stuff like this. I don't use taxpayer time -- when I post during the day it's on breaks -- but I'd rather not have the issue put in the mind of anyone who might care!)
So sorry BRW. My BAD :o: Knew you did not. Poor choice as to a joke by an unthinking poster. :o: NEVER AGAIN!! K?

Re: SG Trip Report

Posted: Tue Oct 04, 2011 5:17 pm
by BRWombat
Main Streeter wrote:So sorry BRW. My BAD :o: Knew you did not. Poor choice as to a joke by an unthinking poster. :o: NEVER AGAIN!! K?
No worries. All is forgiven. <starts humming "Can You Feel the Love Tonight"> :D:

Re: SG Trip Report

Posted: Wed Oct 05, 2011 2:36 am
by Main Streeter
BRWombat wrote:<starts humming "Can You Feel the Love Tonight"> :D:
Thought I heard a beautiful voice from a "good" Texan.