Unfortunately sir, our POS system isn't psychic...

[GRUMPY PIRATE]

I remember checking in at the Poly, the CM's helping us told us to treat it like our credit card, and guard it!

That's even a better reason to have an I.D. check!!(when using KTTW)

[Kwahati]

It sucks that people can't get their heads out of their arses enough to use the KTTW correctly. My "family" loves it. Last time, before we went, I got my female roommate a little coin purse just barely big enough for a couple of cards and a few bills (cute coin purse too! it has tiger stripes and a little tigger on it!). Then when I checked into the hotel, I loaded it up with her KTTW card, her driver's license and some Disney Dollars I had gotten her (because some places can take the KTTW card, but almost across the board just about everyone on property can accept Disney Dollars). That five minutes out of my life let her leave her purse in our room safe for the entire trip! It's so liberating to be able to carry just a few things through the parks. I always feel for the people who look like they need a team of Sherpas and some safety harnesses just to help them get from one end of Main Street to the other...

Edited to add: it would be nice if guests were told about the Credit Limit on the KTTW up front. Nobody mentioned it to us, so we were a little surprised when our cards got denied "suddenly and unexpectedly". Once it was explained to us by a very cute and friendly CM, though, we started paying better attention and the Front Desk CM's at PO/R got used to seeing us late each night to go over our charges and get them taken care of on our "real" cards.

[Theme Park Where]

Actually, I always explained how the KTTW card was actually safer than using your own credit card. First, if you lose it, it isn't possible for someone to jack up your credit with it. They can only charge to the resort's preapproved limit, and even if that's a high limit, that amount isn't actually coming off of your credit card, it's being held on your room tab. That means you have time to cancel out the card at your resort front desk before too much can be charged. And you can get a replacement card immediately. Second, it's only good on Disney property, so you won't end up with someone taking it off property and going on a Best Buy spending spree. Third, even if the theft DOES result in charges onto your room, as I mentioned those charges haven't hit your credit card yet. The resorts are very open to removing fraudulent charges if a card is lost and used by someone else. They usually don't even require proof, but it's usually easy enough to show that you either don't have a receipt for a purchase or that you ate lunch or dinner in two separate locations at the same time. Lastly, most everyday park guests don't realize what the KTTW card really is, so it's not as vulnerable to misuse as something with a Visa or Mastercard logo on it would be. Working at the Grand Floridian, I had 100s of lost cards and not a single one was used after it was lost. Not one. I did have one lost card at another resort that had a lunch charge disputed on it. As I had mentioned, the family had receipts to show they had eaten lunch at another restaurant at the same time the other charge was put through. We sort of figured they had a family member use their card without mentioning it to them but we still backed the charge off as an error so they didn't have to pay for it at the end of their stay.

If you lose your Visa, you have to call to cancel the card, wait at least overnight and sometimes longer to get a replacement card to use, and they won't immediately remove fraudulent charges without filling out paperwork and submitting some kind of proof. You can end up with credit problems, or stranded with no funds until a new card can be sent and activated.

[mechurchlady]

Taking noets, wow if I was criminally minded, lol, I would be set off for life.

[GRUMPY PIRATE]

Actually, I always explained how the KTTW card was actually safer than using your own credit card.

Working at the Grand Floridian, I had 100s of lost cards and not a single one was used after it was lost. Not one. I did have one lost card at another resort that had a lunch charge disputed on it. As I had mentioned, the family had receipts to show they had eaten lunch at another restaurant at the same time the other charge was put through. .

That shows you that you would truely have to have a criminal mindset to take advantage of a lost card, and steal from the people that lost it while on their vacation.

It shows that people with a dishonest mindset are, thankfully, few and far between!

[dizneeluvr]

Had quite a few guests at the hotels try to pull the same SGT. Or they would bypass the line for my register and tell me to charge it to room X. Or they would try to charge their purchase on their room key.

I always had to come back with "FOR YOUR SECURITY we require the charge slip you received when you checked in AND a photo ID to charge anything to your room." Plus our POS systems then couldn't handle "charge to room X" or swiping a room key, and I suspect they can't handle it now since both are too open to fraud.

The other SGT about the POS systems I couldn't stand was when I was trying to locate a barcode because the item they brought me didn't have one, the guest would usually say "It costs X dollars". Usually they were right, but they didn't get that with any computerized POS system, the barcodes are there not just to tell us the price but also to record what we're selling.

regarding pos system, as a cashier myself, the registers are set up to scan bar codes to track inventory, that's why it is necessary to scan a bar code. at times, there isn't one, and you do what you have to. but if a had a dollar for every time a customer says, "if it doesn't scan, it must be free!" , well i'd be rich. and my response is, gee, i've never h eard that before.

[dizneeluvr]

[quote="dizneeluvr"][/QUOTE]
first, sorry about the posting mix up.
regarding pos system, as a cashier myself, the registers are set up to scan bar codes to track inventory, that's why it is necessary to scan a bar code. at times, there isn't one, and you do what you have to. but if a had a dollar for every time a customer says, "if it doesn't scan, it must be free!" , well i'd be rich. and my response is, gee, i've never h eard that before.

[hobie16]

"if it doesn't scan, it must be free!"

You wish!!!

I was checking out at a Target. One item wouldn't scan. The checker tried a number of times and finally said, "Screw it!" and stuffed it in the bag.

[GRUMPY PIRATE]

You wish!!!

I was checking out at a Target. One item wouldn't scan. The checker tried a number of times and finally said, "Screw it!" and stuffed it in the bag.

Did you use a small Sharpie marker to disable the barcode??


hehehehe

[Big Wallaby]

Did you use a small Sharpie marker to disable the barcode??

Sad that people would do that.