Stupid Guest Tricks

Alyssa3467 wrote:We have a fairly new policy where if a transaction is under $25.00, we don't have to ask for a signature on the credit card reciept, and hence don't need to look at the signature panel and ask for ID if it's not signed. I'm not a big fan of it for a number of reasons.

1. Stolen credit cards and fraud related to such. "Woot! I'm going to buy $20 Disney Dollars from Star Trader, then go to Disneyana, buy $20 more Disney Dollars, and then Showcase, Emporium, World of Disney, and Greetings from California. That's $120 in my pocket without having to worry about forging a signature or coming up with a fake ID!"
   
   Granted, they're only getting Disney Dollars, but getting them converted to cash is fairly trivial.
2. People who don't sign the back of their credit card, and have their picture on the front (or sometimes the back) of their card (Bank of America is the most common).
   
   With this, if they hit a transaction that's over $25.00 and are asked for ID, they insist that the picture on the card is good enough, and use the line "I've never been asked for other ID anywhere else!" Card companies such as Visa tell us that we have to see a government issued ID; my preferred form of ID is a passport, largely because all passports look the same, whereas not all driver licenses look the same.
3. People who use their spouses/other family member's card.
   
   This is similar to B. They hit a transaction that's over $25. One of two things happen.
   1. Their card is not signed. They're asked for ID, and it's discovered that the name on the card doesn't match the name on the ID. Thankfully, this usually occurs before the card is processed.
   2. Their card is signed, and because it's not their card, the signature on the reciept doesn't match the signature panel. Unfortunately, this can't be discovered until after the card has been processed. A return thus has to be processed to put the money back on the card if the actual cardholder isn't there to sign the reciept.
   In either case, the <strike>Guest</strike>Customer often uses the line "I've been using this card all day, and nobody said anything!"
4. People who change their last name on their credit card, but not on their ID, or vice versa.
   
   This is simiar to C.1. Not usually an issue if it's actually their card and the card is signed on the back, and they sign the reciept the same way they signed the card, since matching signatures don't trigger an ID check.
   
   If you're an authorized user on your spouse's account and you refuse to change your last name, then get a card issued with the name that you have on your bloody ID. :mad: The card issuers don't care. I have a card on my Disney Visa account that says "Alyssa Jones," even though my last name isn't Jones, and the "Primary Cardholder" on the account is my real first and last name. Again, the card issuers don't care.

Alyssa3467 wrote:At the Disneyland Resort, the threshold is $50.00. I'm not a fan, for reasons mentioned earlier in this thread. I can link to the relevant post if you give me a few moments.

Alyssa3467 wrote:
Also, this:

Very few people have questioned me on using this card.

Mr. D. wrote:None of my CC's have my signature on the back. Instead in permanent marker it says "SEE ID".

This works very well as 95% of the time a cashier will flip the card over and then ask for my ID. This has even worked for the CC's that have your photo on the front of them (like bank of America). The only time I notice this does not happen is for small purchases like fast food though I wish they all would. I also notice some places won't ask for a signature on a slip if the total is under a certain amount (ie: $20).

Alyssa3467 wrote:Some things have changed since this post. Disney Dollars, as far as I know, are only sold by Guest Relations now....

KingsIslander wrote:They're probably used to people who yell at them when they ask to see ID. "I left it in the car!" I usually find it not worth the argument that always happens for a $2 drink refill, but I certainly would for a $30 meal purchase.

KingsIslander wrote:They're probably used to people who yell at them when they ask to see ID. "I left it in the car!"

Big Wallaby wrote:One of the many reasons for the idea of the RFID wristbands.

Mr. D. wrote:When I worked retail, I got that a lot too. The dumbest thing I ever heard. You should carry your ID with you at all times. ESPECIALLY when you're shopping.

What forms of payment does Kings Island accept?
Kings Island accepts cash, credit or debit cards from American Express, MasterCard, Visa and Discover. A valid driver's license must be presented when using a credit card for purchases at the park.

Big Wallaby wrote:One of the many reasons for the idea of the RFID wristbands.