For Your Safety

GMC · Post by **GMC** » Fri Oct 29, 2004 12:20 am

a six year old is still in that stage of life where they are still learning, and doing so by trial and error, so they're more liable to try stuff that a 7 year old would just assume doesn't exist. The height thing is also relavent, if a 6yr old is 54" then they've been growing quick, so it would be safe to assume that they're mind is growing at the same rate of speed, i mean think about it, that's a tall six year old.

coldfire409 · Post by **coldfire409** » Fri Oct 29, 2004 11:37 pm

I work at an attraction that has no height requirement and how are we supposed to enforce the 54" requirement. We have no markers anywhere that would say if somebody is 54", are we supposed to guess?

GMC · Post by **GMC** » Sat Oct 30, 2004 2:15 am

i just ask if they're at least 7 years old, if they meet the requirement at indy, and they didn't chicken out in the line alone, they're good to go.

IndyandMarion · Post by **IndyandMarion** » Sat Oct 30, 2004 10:07 pm

GMC wrote:i just ask if they're at least 7 years old

Dont do that. Simple enough for a parent to just say "Yes he/she is 7" or for the kid to lie to you (Under the parents influence to do so)

Its better to ask "How old are you?" That way they wont have anything to work off of.

*Also this will actually start showing up in OGs world-wide so if any of you ops CMs out there aren't used to asking the question, start getting ready to because the change should be done by the end of the year.

GMC · Post by **GMC** » Sun Oct 31, 2004 2:10 am

that's all well and good but i'm usually at grouper, and the kid is alone, a newborn can ride if they're 46 inches. i never direct questions at parents, they don't know what they're talking about, it's the kids who are useful.

DLRFantasmic!Dan · Post by **DLRFantasmic!Dan** » Mon Nov 01, 2004 10:39 am

IndyandMarion wrote:
GMC wrote:i just ask if they're at least 7 years old
Dont do that. Simple enough for a parent to just say "Yes he/she is 7" or for the kid to lie to you (Under the parents influence to do so)

If they say there are at least 7 years old, let them go, but if anything happens to them, say that the parents lied to you that they were 7 and you can't get in to trouble for that, you were lied to.

SyracuseWolvrine · Post by **SyracuseWolvrine** » Mon Nov 01, 2004 8:15 pm

I work turnstyles, and kids that are under 3 get in free. I've seen some VERY tall 2 year olds come through my gate. One of my favorites is when I ask a parent how old their child is, and they say "2", but the kid is holding up 5 fingers. Asking the parents to explain that one usually results in some interesting answers. "They're just confused" or "She's only a baby, she doesn't know what she's talking about" or "Well, he doesn't look like he's five".

Sorry, no dice.

I think if the "Must be 7 to ride" rule goes property-wide, then you'll suddenly have a lot of people with some very young looking 7 yr olds.

GMC · Post by **GMC** » Tue Nov 02, 2004 1:41 am

Some woman insisted that her daughter was tall enough to go, and had been three times before, and the girl was clearly not tall enough to go on, even on her tip toes. So this woman is disputing it with the greeter CM, and i'm coming down the ramp to see if validater or greeter wants to take the rotation to rotunda instead of me. so the woman looks at me, i look at the kid, and i just shake my head. the CM takes rotation to rotunda for me.

I'm thinking to myself i bet that woman is going to try and come back later, so i go up to give the validater heads up, and low and behold they're back, not even a minute later. So i looked her right in the eye and told her "Miss DO NOT do that, Don't go to another Cast Member and try it with them, that's LOW. I told you she was too short, and the other CM told you she was too short, I Saw it, and if she really has been on fore [watch this i quote indy} someone wasn't doing their job. She's too short and she isn't going on this Atrraction today, Please DO NOT try agian today."

"she's been on three times before this is..."

"... Then someone did their job wrong three times, and i'm sorry for that, but she won't be riding today thank you." and she left

pacnpgsuperstar · Post by **pacnpgsuperstar** » Wed Nov 03, 2004 10:47 am

Look I understand a few situations, but one yelling at a female around me is one way to get a trip to the ER (And Im not joking around on that comment) and two the way the guy was (Which words cant express) acting, I just did what I did when I taught school, intimidation, which I am very good at

wish you woulda worked with me at Park Greeter at MK (WDW) I remember on 4th of July (following a bomb threat so we only had one side of the frount entrance open) the systems crashing so horribly that the arms on the turnstiles all collapsed and anyone who could over power me could push through... I remember we were stamping tickets (what we do when the system crashes) and trying to keep count on that stupid clicker... anyway our lines got HORRIBLE long.. I remember telling all of my people "so sorry about your wait in line, the systems are down so it's taking a lot longer.." and crap like that and this a$$hole comes up and I remember him cussing me out and yelling at me so badly he made me cry on stage :( . I remember after he left the lady standing behind him just sorta stood there and she looked at me and told me not to worry that guy was just an asshole and that we were doing a fine job due to circumstances of systems being down. She made me feel alot better but I woulda loved someone to stand up for me. That was the most horrible day I've ever had at MK

Sweetums · Post by **Sweetums** » Fri Nov 05, 2004 5:30 pm

I remember him cussing me out and yelling at me so badly he made me cry on stage. I remember after he left the lady standing behind him just sorta stood there and she looked at me and told me not to worry that guy was just an asshole and that we were doing a fine job due to circumstances of systems being down. She made me feel alot better but I woulda loved someone to stand up for me. That was the most horrible day I've ever had at MK

Y'know...I've only been in a few situations like that with angry guests, but I wonder what would happen if you turned it around on them. Instead of them creating a scene hoping to embarass you until you cooperate and give into their demands, you create an even bigger scene by completely breaking down (crying as loud as you can and looking like a miserable mess) until they leave in fear of being sacked by other guests coming to your rescue. Once the agitators are gone, you can turn to the rest of the guests in line, take a bow and say "TA-DA! ACTING! Thank-you, thank-you, thank-you!"
Who knows, you might even get real applause! :D