Stupid Guest Tricks

Main Streeter wrote:PoohBunniesHutch, your ideas, statements, & ability to incorporate all into clear thoughts is extremely refreshing :!: If half of our APs had your creative & positive outlook....every Disney Park would be a great place to work & truly MAGICAL! Thanks for being a CLASS ACT AP :D

And to think I'm even lucid on 30mg of morphine! You see there is just so much wrong with DLR right now and so many things that need to be changed in order to bring back the magic. Matt recognizes that in order to change the guest perception, you have to make improvements on the park, and without changing the guest perception, you can put benefits galore into CM programs and yet, still end up with the same problems. Unfortunately, that means the CMs are going to have to wait it out a little bit, but with all the improvements being made on the park, I certainly hope that the guests, even the much maligned AP's, will change their attitude and that will begin to make a more positive work environment for all CMs. Pretty soon, there will be just so many positive vibes that Disneyland will once again become the shangri-la for guests and employees that Disney himself wanted.

Unfortunately, the ones you have to blame for AP attitude is Eisner, Harris and Presslar. When you stop putting money into a park and turn it into a retail mall with an admission price, the ones who support the park are those who buy, buy, buy, consistently, not just the casual visitor. Of course there was a proliferation of AP's, the casual guest went to WDW, why spend all that money at Disneyland, when the place to go was WDW! And when you get to have the attitude that you support the parks (and face it APs were/are) you end up with a sense of entitlement. Why anyone was suprised at the abuse of the SAP is beyond me. Crowded walkways, longer lines, shuttered rides those are things that led to abuse and entitlement. The GAC was no other choice but to end the abuse and it not only ended the abuse, but also allowed some to fall through the cracks. But they had to end the abuse, for if they did not, then when all the repairs and improvements were completed, the ever increasing skull size of the entitled AP would grow even bigger and the standby line would become the new SAP line.

JMHO

Sorry for momentarily derailing this thread back to the subs, but I was in the park today and I saw one of the subs (the Neptune) in the Lagoon, in plain sight with a WDI banner on it. Not sure if anyone else on this board has noticed it. The paint was pretty badly faded but it was still really cool seeing it out there.

As for Matt, my opinion of him is pretty mixed, but I did see him walking through DCA today, alone, no nametag, punching something on a PDA. Oh yeah I'm not sure if I ever mentioned I almost got put on the same ToT elevator with him during Cast Previews.

Ooh! A sub in plain sight -jots down a note about going into Tomorrowland just to look- It is refreshing to know that they are finally doing something with the sub pond. It was pretty but the subs must claim the pond as rightfully theirs and steal it back from the ducks! The ducks can go live in RoA or Brook or the Motor Boat cannals (man I miss that ride).

SRT_GB wrote:Sorry for momentarily derailing this thread back to the subs, but I was in the park today and I saw one of the subs (the Neptune) in the Lagoon, in plain sight with a WDI banner on it. Not sure if anyone else on this board has noticed it. The paint was pretty badly faded but it was still really cool seeing it out there.

I saw it today. It says, "We're Imagineering a new Idea for you!" I cannot wait for the return of the subs and the much-needed revival of Tomorrowland!

SRT_GB wrote:As for Matt, my opinion of him is pretty mixed, but I did see him walking through DCA today, alone, no nametag, punching something on a PDA. Oh yeah I'm not sure if I ever mentioned I almost got put on the same ToT elevator with him during Cast Previews.

perhaps he was being a guest and needed to pda something, or didn't want to be stopped for questions, the way i see it he's a CM just like us, and when i need to get stuff done, if i'm in dress casual, i'll wear my ID backstage, and tuck it away as soon as i'm onstage, i typically want as little interaction as possible, unless i feel it necesary to reveil my identity.

Perhaps it was an OEO. Management does OEO's on a PDA now.

Whenever I've seen a manager do an OEO and they always wear their nametag. Plus what is the odds that a VP will be doing an OEO because they will just have one of the managers do it.

Explain an OEO for the laymans (hence me :roll: ) please?

Operations excellence observation, i think, they pretty much stand there and watch you, and sometimes strike up a conversation, while the verify that you're doing everything that the PDA says you should be doing to operate with excellence.