Post
by LucyintheSky » Thu Aug 12, 2010 10:18 am
I definitely feel for the guy. Because I had something happen to me when I was a CM that was certainly not "me", and it was the only time any such thing happened. Not as dramatic as his, though, and I've never told anyone before since I'm pretty embarrassed of it.
I was at Small World front load, and CDS crashed, and crashed bad. (Later I saw managers on floor in the hallway where the computer was, with huge pieces of paper, desperately writing down where everyone was, and trying to figure out rotations and breaks.) But due to the crash, people were stuck where they were.
I was particularly unlucky, since I was due for my lunch, and they somehow forgot about me at first, and I was stuck there for HOURS, and of course it was an extremely crowded day. I couldn't really leave to get to a phone to call anyone, as it was super busy. Plus, I am the type of person who didn't like to complain, especially when I knew how crazy it was at the moment, and as far as I knew at the time, everyone was stuck. So I was toughing it out, but my nerves were getting more frayed by the second. I happened to get a long string of SGs, people who weren't paying attention to me, didn't know how many in their groups, didn't go where I told them to, etc. Then I had like 10 people in a row who all wanted to sit in the front. I had this huge line for the front, and the rest of the boat was empty! I was trying to fill it up in a hurry, and next in line is an elderly couple, who orders me, "We will sit in the front!" It was mostly her attitude that made me snap. I pretty much snapped back at them, telling them to sit somewhere else, that it didn't matter where they sat, and I was definitely rude about it.
I regretted it the instant it came out of my mouth, I knew it was out of line. The couple did just go and sit where I told them, and a coordinator was coming down the stairs at the time. I knew I was in trouble, but she just kinda laughed and said, "Been here awhile, have you?" I said, "Yes, I need to get out of here before I really lose it." She was there to relieve me, so that was good. I never heard anything else about my outburst, but I have always felt bad about it. But at the time, I don't think I possibly could have controlled my temper, my nerves and patience were just so completely shot. And I am usually a VERY patient person, who never got any complaints from anyone. I think that's why I didn't get in trouble, they knew that the angry outburst wasn't "me", but rather a product of the extreme circumstances. I don't think anyone should judge the flight attendant, since we don't know what was going on to make him get to that point. This was probably a one-time thing where he lost control, a "straw that broke the camel's back" sort of thing.