GRUMPY PIRATE wrote:True, and like a previous post said, the worst that they can do is tell you no.
NO. When staying with points, the system requires additional points without an override. A regular Front Desk CM cannot typically override it since it requires codes to override.
NO. This is not a medical exception. Pregnancy, food allergies, diabetics (in general), etc are not medical exceptions. "but I am pregnant!" has been heard by me in so many contexts for so many reasons why X does not apply I want to scream.
The medical exceptions I see at the front desk are terminal illness, make a wish, paralyzed, partially paralyzed, kidney patients with need of dialysis, wheelchair bound, and the like. These guests require special accomodations and all front desk and support personnel go out of their way.
Travelling with a 5 year old you decide can only travel by stroller, is not an exception. Yes people say these things! I actually had a woman scream, in the lobby at the top of her lungs, "But I am travelling with a 5 year old! I am an exception! I demand a better and closer room! NOW!" I replied that her child was not a hinderance, but a blessing. Then I gave her the building she demanded, 3 buildings further away mind you. Oh with the exploding toilet when it rains. She thanked me. She called my manager over to sing my praises, and the manager asked me back stage how I sold her on the "we really don't like to use it room, but have an over booked resort." I explained the story and got a Fanatic Card and a free 'lunch'. LOL
Also, I know for a fact that the Disney Reservation Center is actually having challenges fitting all the requested room reservations into the Disney resort. They may have rooms closed for low occ, but honestly, the crowds are starting to come back.
Enjoy your vacation. With the economy, so many are asking for so much, so often, for free that there is no way I can justify upgrading you and not all of them too.
Mary Poppins