Venting...

[Doctor McKey]

Thanks...
I also have a condition that makes it necessary for me to get a lot of sleep and my medication makes me really drowsy so some of it was out of my control but they said that is not an excuse... thanks for nothing.

Actually.. it is an excuse.. If you have written proof from your doctor to what you just stated, then take that to health services and your Union rep. They have to be able to assist you whenit comes to medical. By law they can not work you over 40 hours with out your permission, as far as telling your managers and co-ordinators no... just do it as the Nike slogan goes... they cant repremand you for saying no... but it is a better policy to play "Lets make a deal.." Tell them that you would love to help them out working late but may need to have your hours shifted to cover your sleep needs. I have sever sleep apnia, so brother i know your pain..


Cheers

[HarryFromMarydelDE]

I've had managers do that for me twice, when I was leaving. Both times my bump out didn't come until 5-10 minutes after I was supposed to leave, even though they got the bump out 5-10 minutes BEFORE I was supposed to leave. So they changed my end time so I wouldn't get that half point.

More to the point, they have to change your end time because they have to pay you for your work. I love Disney, but not enough to work for free; and I'm a big stickler for getting my end time changed. People get late bumps A LOT, and I always have a coordinator or manager change it even if I'm only extending two or three minutes; I've never had anybody say anything and some managers are as much sticklers about changing it as I am (others don't give a crap and others will give you a little bit of a dirty look - but they won't say anything). Of course with all the CDS problems lately actually getting it changed has been a pain in the rear end since CDS is usually crashed and dead by the end of the night. Last night was the first time since the upgrade that CDS was still running when I went home.

-Harry

[Shorty82]

People get late bumps A LOT,...

Ever since the recent changes to CDS more bumps have been late, especially towards the end of the night. Coordinators have to run around moving people from one position to another to give people their bumps.

Last night I got pulled from Jewelery to give a bump off in Chapeau. Last week there were three people in Gallery, including me, bumping off at one time and another one in Jewelery and every single one of us bumped late. A coordinator wound up bringing one person from somewhere to bump the three of us and just pulled the one guy in Jewelery.

Of course with all the CDS problems lately actually getting it changed has been a pain in the rear end since CDS is usually crashed and dead by the end of the night. Last night was the first time since the upgrade that CDS was still running when I went home.

The other night I must have been one of the last people to use CDS before it died as a number of other people leaving about the same time wound up having to wall clock.

This reminds me, I need to check to make sure my time for yesterday got changed. It was one of the better managers at the desk so it probably was.

[Cheshire Figment]

We have an easy method at TL Gate. We ignore CDS.

We use CDS to clock in and out only. The coordinator gives us a slip of paper telling us when to go on our breaks, usually before Park opening (or when we get there if we are on a later shift.

If I'm in Guest Relations I put up my "Gone Surfing" sign and all the Guests will feed only to the other window.

If I'm in a ticket booth and there is still a line I will ask for the coordinator to come over and cut off my line.

(I will, if necessary start my break late if it is necessary to continue dealing with Guests.)

At the turnstiles around the time people start breaks, if we are running low on Greeters we will close down turnstiles 5 and 6 and make them Exit Only. But then, also unlike the major parks, we are not assigned to a particular turnstile and so provide coverage as needed.

It is a very low-key operation, which is why I really like working there. (Also Park Hours are 10:00 to 5:00 most of the year.)

[HarryFromMarydelDE]

We use CDS to clock in and out only. The coordinator gives us a slip of paper telling us when to go on our breaks, usually before Park opening (or when we get there if we are on a later shift.

Unfortunately, it hasn't even been working to clock out after about 11PM - midnight. Especially after midnight the new CDS has a tendency to start wanting to think it's the next (work) day. I do paperwork in the money room most nights nowadays, and the paperwork position stands at the coordinator's desk, so I get to hear the coordinators talking to deployment all night about the CDS problems; I bet deployment isn't happy about taking over CDS right at the same time as a major upgrade. And since I'm in the money room I usually leave around 2AM at the earliest, so the new CDS has always been crashed. Last night it was still running though, so hopefully they are starting to get things fixed.

-Harry

[glendalais]

Wow. This is one of those times I'm happy DLR Foods doesn't use CDS. And I'm normally one of our biggest advocates for adopting it.

This explains why there have been so many Attraction and Stores CMs using the Black Boxes recently. I knew something was wrong when there was actually a line of CMs at my area's usual Black Box, lol.

As to changing end times, it poses an interesting question. Does Florida also use the Late-Grace-Out function in Workbrain (for when you clock out late, but still within the 20 (or 10) minute Walk Time)? Or do they have to change the clocks if a CM misses clocking out exactly at the start of their Walk Time?

[Cheshire Figment]

The system will allow me to clock in up to 15 minutes before the start of my shift.

As far as clocking out, I think I am allowed two minutes prior to the end of the shift up to 15 minutes after the end of the shift. If more than two minutes before it will not allow me to clock out, and I've never been more than 15 minutes after the end (unless delayed on business and then either my coordinator or a manager will give me an extend).

[CMGUY89]

Unfortunately, it hasn't even been working to clock out after about 11PM - midnight. Especially after midnight the new CDS has a tendency to start wanting to think it's the next (work) day. I do paperwork in the money room most nights nowadays, and the paperwork position stands at the coordinator's desk, so I get to hear the coordinators talking to deployment all night about the CDS problems; I bet deployment isn't happy about taking over CDS right at the same time as a major upgrade. And since I'm in the money room I usually leave around 2AM at the earliest, so the new CDS has always been crashed. Last night it was still running though, so hopefully they are starting to get things fixed.

-Harry

That's why I am glad that Epcot doesn't have to worry about deployment taking over CDS yet.
CDS was down all day today so we were on a manual rotation and breaks all day. It was AWFUL! No one was able to redeploy following breaks so we were stuck in rotational positions all day.

[Shorty82]

We jinxed CDS! We start talking about the problems with it and it crashes big time. Everybody had to wall-clock today and the coordinators were kept busy trying to manually do the rotations, breaks, bump-outs, etc. CMGuy, you've confirmed what I heard about how CDS was down across all of property but can anybody confirm or deny that it was down at DLR too? That's something I also heard.

My first break came a lot later than usual today, 3 hours and 50 minutes after I came in, usually it comes between 2 1/2 and 3 hours. 10 more minutes I would have been on the radio asking about it. My bump-off was also 10 minutes late tonight but as that's also been happening when CDS "works" it can't be blamed (at least not fully) on CDS being down.

The system will allow me to clock in up to 15 minutes before the start of my shift.

As far as clocking out, I think I am allowed two minutes prior to the end of the shift up to 15 minutes after the end of the shift. If more than two minutes before it will not allow me to clock out, and I've never been more than 15 minutes after the end (unless delayed on business and then either my coordinator or a manager will give me an extend).

WDW clocking policy is you can clock-in 15 minutes before your shift and clock-out 15 minutes after your shift. I don't know about when it comes to wall-clocking but I know CDS allows you to clock-out 2 minutes early.

[glendalais]

We jinxed CDS! We start talking about the problems with it and it crashes big time. Everybody had to wall-clock today and the coordinators were kept busy trying to manually do the rotations, breaks, bump-outs, etc. CMGuy, you've confirmed what I heard about how CDS was down across all of property but can anybody confirm or deny that it was down at DLR too? That's something I also heard.

I was off today, so I can't tell you personally. However, generally, when CDS (or MATRA, or any other big pan-Parks and Resorts system) dies at WDW, it does at the DLR as well.

My first break came a lot later than usual today, 3 hours and 50 minutes after I came in, usually it comes between 2 1/2 and 3 hours. 10 more minutes I would have been on the radio asking about it. My bump-off was also 10 minutes late tonight but as that's also been happening when CDS "works" it can't be blamed (at least not fully) on CDS being down.

That's why I am glad that Epcot doesn't have to worry about deployment taking over CDS yet.
CDS was down all day today so we were on a manual rotation and breaks all day. It was AWFUL! No one was able to redeploy following breaks so we were stuck in rotational positions all day.

Welcome to my world (that of working without CDS, that is) :p: .

I don't really mean to be mean, but I find it a tad hillarious of the chaos that went on without CDS. I guess that's what happens when Leads/Coordinators become too dependent on the computer.

WDW clocking policy is you can clock-in 15 minutes before your shift and clock-out 15 minutes after your shift. I don't know about when it comes to wall-clocking but I know CDS allows you to clock-out 2 minutes early.

Eh ?

Our Clocking Policy at the DLR is up to 5 minutes before the start of your shift, and up to 20 minutes before it ends (to account for the 20 minute Walk/Dress time).

So assuming a 800-1630 (8 hours with a half hour lunch), it looks something like this (not including Paid Break Periods):

755: Clock In
755-800: Grace Period to Start of Shift
800-1200: Work
1200: Clock Out - Lunch Start
1200-1230: Lunch
1230: Clock In - Lunch End
1230-1610: Work
1610: Clock Out
1610-1630: Dress/Walk Time
1630:End of Shift

However, if I understand what's been said here, and if I remember some things right (like WDW CMs having a 10 minute walk time instead of 20), it looks something like this??

745: Clock In
745-800: Grace Period to Start of Shift
800-1200: Work
1200: Clock Out - Lunch Start
1200-1230: Lunch
1230: Clock In - Lunch End
1230-1620: Work
1620-1630: Dress/Walk Time
1630: End of Shift
1630-1645: ?????
1645: Clock Out