Stupid Guest Tricks

Exactly. This is why I'm cautiously optimistic about Mike O'Grattan, and why I am of the opinion that EVERY employee in Team Disney (be it TDA or TDF) should be required to work at least one shift a week on stage in a Guest Contact position. They need to know what it's like on the front lines.

CBeilby wrote:Exactly. This is why I'm cautiously optimistic about Mike O'Grattan, and why I am of the opinion that EVERY employee in Team Disney (be it TDA or TDF) should be required to work at least one shift a week on stage in a Guest Contact position. They need to know what it's like on the front lines.

Have they done that in the past? That seems like a great way for them to maintain the "Disney prespective" plus get some good feedback from the other CM's on the front line every day!

(plus they could get out of the office!!)

GRUMPY PIRATE wrote:Have they done that in the past? That seems like a great way for them to maintain the "Disney perspective" plus get some good feedback from the other CM's on the front line every day!

(plus they could get out of the office!!)

This is just a single POV Slanted thing -since I am in the Foods department- not sure how it is in other Departments...

Sometimes we get help during the busiest days of the year from some other people that are higher up in Foods Department or from some other departments that have volunteered their time for some part of the season/Event ... Not sure if they'd come from the TDA building, but I have at one point given directions to one of the Bigger Bosses higher than the "Restaurant Manager Level" So the fellow I was telling what to do, managed a whole area and said he was the boss of the Manager that was on duty during the shift.

Purpura wrote:This is just a single POV Slanted thing -since I am in the Foods department- not sure how it is in other Departments...

Sometimes we get help during the busiest days of the year from some other people that are higher up in Foods Department or from some other departments that have volunteered their time for some part of the season/Event ... Not sure if they'd come from the TDA building, but I have at one point given directions to one of the Bigger Bosses higher than the "Restaurant Manager Level" So the fellow I was telling what to do, managed a whole area and said he was the boss of the Manager that was on duty during the shift.

When I was on the phone with my uncle a little while ago he mentioned hearing from a friend who works onstage (my uncle has a backstage role) that it is normal during the very busy times for some salaried CMs to help out onstage.

I'm guessing TDA is Team Disney Anaheim and that TDF is Team Disney Florida, is that correct?

It is good for the upper levels to work at lower levels some and to promote internally instead of externally. This way they know what the lower levels face everyday. I see all the time decisions made by my corporate offices that you can tell whoever came up with it has probably not been in one of the stores in a long time, let alone ever work in one.