Your Pet Peeves

[Disgruntled Hatwriter]

There's so many but off the top of my head.

1) i don't mind it too much but when i'm busy ringing up a guest and another interrupts "How much is this?" And of course 9 out of 10 times the price is clearly marked on the item. And worse when the same guest comes back with more "how much is this?" and it's ALL on there. grrr.

2) I've made it a point to do a little speech when i hand guest the pen and pad to write the name/s they want for their hat. And I explain everything and even give examples. And the guest is like "Oh, don't worry." Then they write the name and I see something like "Scott-O" or other such nicknames. And get mad 'cause i won't do it. And everytime I'll be like "This looks like a nickname" and they'll be like "yeah, it is." Despite what i just said, and the fact that they responded to understanding what i said. and they STILL do it.

3) The frequen bellhop bells at Tower and those lovely guest that love to ring them 10,000 times. And worse when you get like 5 of those guest back to back. Luckily i was able to use the art of guest serivicing to service them away from the bells. ME: (fast) Hi! Are you finding everything ok? need any help with anything? guest: smile, nod, say "yes" and "thank you" and walk off :)

4) When guests come off the tower ride and go up to the photo line and spew out three digits. (As oppose to the proper 5). And I understand the nice ones, but the ones that act like ur an idiot because you go "Do You have the other 2 digits?". Those I have a problem with. And they think that repeating the same 3 digits will magically fix the problem and that giving you attitude for not immediately bringing up the picture is legit.

5) Guest who ask how much a picture is, so u explain the 3 different packages; The 5x7 (aka the cheap one), 5x7 w/ 4 wallets, or the 8x 10 (aka the one with the pretty background). And they go "give me one picture". And when you ask them which one they mean, they get testy for not being psychic. ( or when they just skip step one and just show up and say "give me one picture" and so forth.

6) When guest's don't find their pictures.

ex 1: Guest walks up to you.
guest: My picture didn't show up?
me: did you just get off the ride?
guest: yeah.
me: did you happen to see on one of the screens something that said "Your photo dropped into another dimension?"
guest: No.

(walks in there and of course sees a screen that says that. Happens EVERY time.)

ex 2: A lot of guest waiting at the screens and me seeing on that says "..dropped into another..." and explaing to them that if they just got off the ride and they don't see their photo that's probably it. And then they wait longer because they don't believe me.

ex 3: Guest w/ family says they don't see photo. I ask about the "dropped" screen. One goes "yeah i saw it" but then u got that one person (usually the parent) No i didn't see it. So then u check and of course see is, and warn them that that's probably it but they don't believe you so u find out which elevator they were on (let's say the one to their right, being elevator c) So I'll check C and that'll be where the deleted photo is. And I'll tell them for sure that that IS their photo. But then they change their story 'Wait, no I don't think we were on the right one. We were on the left" me: Well, then your photo would be on one of those two screens there. And there's disbelief at first until finally they leave.

7) When a guest asks you something but doesn't fully explain it properly so you can't give an immediate answer and they get rude.

a male guest walks in tower with a woman.
guest: if i have one of those switch passes where can i meet my kid.

I assume he means the parent switch pass thing where Parent 1 rides the ride then meets parent 2 who has the kid. Then they switch so parent 2 can go through the fast pass line and ride. One problem. You meet up with the kid AND the parent after your finished riding the ride. That's how you switch.

The guest came from outside, with a woman, and solely asked about the kid. So I'm thining ok is this his wife? Or did he accidentally pass his wife and kids? but then he'd be getting off the ride he wouldn't be looking/ asking for the kid. So am I looking for a missing child? what?

So I have him reexplain and he acts like i'm an idiot and repeats what he says only with a few extra words. And seeing he's not panicked it's not a lost child. So I answer "Uh, people get off the ride through that area" and he walks off to that area.

Wow, i didn't expect this to be so long lol Can you tell that i've pretty much been doing Tower and Hatwriting this last week?

[PirateJohn]

My pet peeve is people who call the Columbia a "pirate ship." Just because it has sails doesn't mean it's a pirate ship. If something has wheels, do you call it a race car?

[dlaurora1955]

Let's see...at the moment...

When people try to watch the parade, it might be getting under the ropes when the last float is coming our way or them just stopping in the path when I'm in lane and they just all stop and block the traffic.

People, especially adults, putting their hands out or in the Storybook water. Even after I tell them many times, they will still put it in and splash water over our ducks or something. Does that water look clean? Even with my spiel about the water being green and dirty in the beginning they do it.

Passholes that freak out when three rides are shut down, because you know they can't come whenever they want. That happened yesterday when my lead and I were out in front of Book, closing the queue for the parade.

Those are just some of mine lately.

[LiveWire]

My pet peeve is people who call the Columbia a "pirate ship." Just because it has sails doesn't mean it's a pirate ship. If something has wheels, do you call it a race car?

Well it doesn't help that in fantasmic it's captain hook's ship. It's perpetuating the misconception.

My pet peeve - people who climb over trashcans to get in the wrong line and then get attitude as if it's your fault that they can climb over/squeeze past something CLEARLY blocking the line. Idiot. :mad:

[Main Streeter]

There's so many but off the top of my head

Well, I see you are as mellow & sane as usual :D: :D: Was sure I'd be on your Pet Peeve list for ditching you @ 12:45 a.m. last week. Thanks for forgiving....or forgetting ]

[madhatter04]

My Pet Peeves:

FOODS > > >

1) Guests who overcomplicate their order and ask for something really stupid. On one of my last days, someone asked for 4 extra ribs instead of cole slaw. I wasn't worried about gettiing in trouble because I was transferring out the next day, so I said "Ma'am, honestly, you can't replace side orders with entire meals. This isn't the Home Town Buffet!"

2) Guests who say "They gave it to me last time." I don't care if someone gave you a gigantic green salad instead of beans last time, I give you the small side of green salad because it is in proportion to the amount of beans you get!

3) Guests who came to River Belle and said "I want the gumbo and the beef stew." I had to explain that we didn't have beef stew or gumbo and that the French Market was next to the Haunted Mansion. They would insist "Well, I came here last week and I got it." I would respond "No, you didn't." and they'd say "Well can I just have it anyway? I waited in line. NO! WE... DON'T... HAVE.... IT!!!!!!

ENTERTAINMENT > > > >

1) Guests chasing Goofy yelling "Stop, mickey!!" or "Stop, Pluto!!" or "Stop, Donald!!"

2) Guests in Dining saying "okay, now can you send Donald over here??" when Donald is clearly not making an appearance at the Critter Breakfast...

3) "One more! Just ONE more!!" from a guest at the back of the line.

4) When a jhost spiels to the line that a character will be going in after this family, and more families jump into the line, and then people from the end of the line wrecklessly run up and shove the last family away.

5) New hires who say "I'm very animated and energetic, so I expect you to match my level of enthusiasm"

[Stduck]

This kind of a pet peeve but not really its more funny.

At the hub before and during Pyro. We now do 2 way traffic so NO guests can sit on the front of the Partners Statue Planter.
Guest (99.9% sure its an AP): Why can we sit here we did last week.
CM: You're right we changed this 3 days ago, and found it works better. Please continue through the walkway.

My pet peeve about it is this....WE CHANGE THINGS DEAL WITH IT.

[SilverStyle]

There's so many but off the top of my head.
<snip>
Wow, i didn't expect this to be so long lol Can you tell that i've pretty much been doing Tower and Hatwriting this last week?

Just an offtopic question. Do pictures sell more when a bellhop is doing a showcheck and in the picture?

[Disgruntled Hatwriter]

Just an offtopic question. Do pictures sell more when a bellhop is doing a showcheck and in the picture?

is that the ones when there's a group of people but you have a castmember aboard also? Honestly I don't know, you should ask a lead but from my experience not really. Actually i've only sold one that had a castmember on it and that's cos it was closing and the only 3 people left to ride did fun stuff with a couple of castmembers. (did that help)

[SRT_GB]

Another big pet peeve I have is cashiers who have no sense of urgency when there's a long line. I've seen this one in just about every area I've worked, and I'm sure all stores cast members have.

There are some things we are supposed to say to every guest (hello, comment on purchase, offer additional merchandise, total, count back change, thank you), but some people TRY to engage a guest in further conversation when there's a long line, or just plain go deliberately slow. Meanwhile the other people in line get pissed off or give up and leave. Or they harass me, the stock person who isn't supposed to ring.