Standoff with Guests

[GMC]

did i post the story about the ap who shoved several cms outta her way, after stuffing her kid's shoes, and her still being too short? anyway she, and her party who eventually stopped, argued long enough and at the right point in the line that we cycled out the remaining line, and the attraction and acually went 101 for it. they were thrown off the attraction.

they later apologized to the security gaurd who was their escort, who paraded them into the temple full vip service. Uh no! when managment says you're done here, you're done, and sorry ain't going to cut it. manager is called back, they are escorted out of the park passes revoked. little craps probably pulled that shit all day. every person on the crew that night was personally offended by that lady, and or her party, and or the security officer who escorted them back. He showed his face at indy the other day and I didn't know what to do or say. this happened in say august, he showed his face, last month.

and of course all due applause. if you ever decide to move this way, the temple could use someone like you, even if it was every other saturday.

[Dack48]

All I have to say is,
Thank you! On behalf of all the CM's thank you! That was awesome! I know one of the CM's at Inno who used to work at DL at Indy did something involving some line cutters and making them wait until they were in back of the line- yeah, they compained, but he also got tons of compliments from the other guests who were cut by them teenage punk kids :p Keep up the good work

[Main Streeter]

Great job IndyandMarion. PERFECT CM conduct! Paying tribute to your Grandfather was awesome. I admire the worth you add to SGT. :indyhat:

[AngelEyes]

Wow, that's some story. I've had to tell people before, though never at Disney, to watch their language around my two children. Nothing burns me up anymore. What is the rule with something like that? IMHO, using language like that while talking to a cast member, or in front of children should get you thrown out of the park, no ifs ands or buts. Sounds like you handled it like a trooper. My hats off to you. I just wish I could've been there to back you up!! :D:

[IndyandMarion]

Got another one for you guys. Not as big as the last one but just makes you want to slap the girl...Yeah, I said it, slap the girl.

Ok, it was late in the morning (about 11 am-ish). I've got the feeling of a 101 coming up soon (Considering the Fastpass line was getting backed up pretty good). I have this mother and her daughter come up with Fastpasses for 11:10 and 11:15 (One of them got their pass right as the time changed). So they walk to up me over at return and show me the passes,

"Sorry guys but you still have another 5 minutes"
"But by the time we get up there our time will have come" (Said the mother).
"Sorry, but it has to be in five minutes"

*Note* Fastpass has priority over Standby so when a line looks long for Fastpass at Coaster, it can actually be pretty quick when we're doing groups of 80, basically 64 from Fastpass and 16 from Standby, this happens ever 1:30*

"This is rediculous! You won't let us in despite the fact that by the time we get up there it will be 11:10?!"
"Unfortunately, yes" (In my head: Yeah, I know you two are better educated about how the Fastpass line runs, I mean, with you being guests and all, and me only working here).

*About two minutes later, Across the entrace area by Stand-by, a CP (Who has the IQ in such a way that he makes a Goldfish look like it has a Ph.D) is stammering on the phone trying to get a grasp on the line "Close your line, and pull your chain, we're 101". A long time friend of mine is covering the Fastpass distribution area and is having to help Mr. Confusion over at Standby so I KNOW we're getting ready to go 101 but I just don't want to pull the chain yet, just in case*

At the two minute and thirty second mark, the two wounderful people I delt with just minutes before walk through the fastpass line (Out of the corner of my eye I see my friend rushing towards me through the crowd).

"By MY watch it's 11:11" (Said the DAUGHTER, as she shoved the watch in my face)
(As I pull my D-ring watch from my belt, and shove it in her face) "Yes, but by MY watch, which is the one we will use, it's 11:07. But, I'm not worried about as I have a little surprise for your little, shall we say, silver spoon, preppy attitude"

*Over the PA system* My I have your attention please. At this time, Rock n Roller Coaster is experiencing technical difficulties and has been forced to suspend it's operations. We ask that you exit the way in which you entered at this time. Cast members will be on hand to assist you as needed.

Moments later the girl walks back out and gives me "The eye"
"Yeah, forgot to tell you, we had to close due to technical difficulties"

Now, I'll admit, I was just a tad rude to the girl, which normally isn't my style. But what she said and did, I might have expected that to come from her mother (or another adult), but not from a person who is, no more than 16-17. I'm not one to want to slap girls or anything but when I come across these kids that were born with a silver spoon and a bratty attitude like her, sometime, my hand gets a little itch.

[IndyandMarion]

Guest: Well, aren't you going to do anything about it?
Guest Relations: We can't do anything directly but if you can give us the guy's name.
Guest: Forgot his name, just had a real bad attitude and treated us badly.
Guest Relations: Wait, did this guy have a "Dog the Bounty Hunter" style sunglasses on?
Guest: Yeah.
Guest Relations: We'll get ahold of the manager at coaster, but just be glad you didn't ask him anything stupid.
Guest: Why?
Guest Relations: He's infamous for giving a sarcastic reply to a stupid question. It's best to stay clear of him until after 12 pm.
Guest: Sounds like a real jerk
Guest Relations: He says his mentor was Garfield, which would explain why he doesn't work on Mondays amd is evil in the morning.
Guest: That doesn't explain why he is rude...
Guest: Rude? No, his normal attitude may seem like that, but he used to teach 9th graders, it's turned him into that. Besides, they use him as a "bouncer" at the coaster for people who cause trouble.

Sorry, have a lot of time on my hands, with nothing to do.

[CujoSR]

Now, I'll admit, I was just a tad rude to the girl, which normally isn't my style. But what she said and did, I might have expected that to come from her mother (or another adult), but not from a person who is, no more than 16-17.

Indy, you don't know many teenage girls do you? They are all bratty.

[IndyandMarion]

The limited amount of female teenagers that I have encountered were mostly in the classes that I taught with my grandfather for the Marine Corps JROTC program, so those girls were always well mannered (Most of them were either afraid of crossing my grandfather, while he was a light hearted teacher, when it came to certain situations, he was the meanest, baddest SOB around, hence why they didn't attempt to cross him. That or he had taught THEIR PARENTS when they took the class and they were afraid of upsetting their parents because of the past history with the family and my grandfather. But most of them time they didn't get into trouble for fear of me coming out of my office because someone woke me up during the morning classes, they knew better than to do so).

True I encounter limitless teens during the day at Coaster but most of the time its a short and sweet "Hey man how's it going" and not "WE'LL DO THINGS MY WAY DESPITE THE FACT THAT YOU WORK HERE AND RUN THE SHOW! TREAT ME THE WAY I WANT TO BEFORE I GET MAD!" Attitude.

In all reality, I only know about two teenage females, one being my girlfriend and the other being a girl who went on a school trip to Europe (Have a lot of respect for her, and I mean A LOT for what she does and never gets tired)

[CujoSR]

Try teaching Public High School.

[IndyandMarion]

Where do you think this JROTC program was? A military base or school?

Nope. Edgewater High School here in Orlando, Florida. A public school.

Oh trust me, we had our share of morons and trouble starters. Luckly for many, they started it, and I finished it.

Give you an example, it was about half way through the year and we were doing a uniform inspection when I over hear a kid getting into a argument with my grandfather (Now so you know, anyone who was anybody knew that if you screwed with him, you were dead. If I was around, he would kill you, I would ressurect you...then kill you again for screwing with him :twisted: )

The kid wouldn't shut up while he was ahead and shoved my grandfather a little. Im about fourty feet away from the two talking to a friend, I bolt through the ranks, push aside three of my best kids in the class, grab the kid by the collar, slam him into the wall (And I do mean slam), pin him to the wall and say "If YOU EVER LAY A HAND ON HIM AGAIN, COME NEAR HIM OR EVEN SPEAK TO HIM AGAIN, I WILL NOT ONLY SEE YOU TO THE OFFICE FOR YOU SUSPENSION, BUT I WILL PERSONALLY SEE YOU TO YOUR GODDAMN EXECUTION. DO I MAKE MYSELF CLEAR?"

"No, cracker" (No offense, but he was black)

"THEN LET ME MAKE MYSELF CRYSTAL CLEAR. COME NEAR HIM, AND I WILL KILL YOU. THAT ISN'T A THREAT, A PROMISE! AND ANYONE WILL TELL YOU, I ALWAYS KEEP MY PROMISES!"

The following day he transferred out of the class due to "Not being able to handle to responsibilites of the course" (But my grandfather later told me at home that he was afraid of what I might do to him).

So, yeah, I delt with Public High school. Both teaching it and attending it at the same time (Its complicated, PM me if you really want to know). It was funny because no one, anywhere, gave me any problems, period, after that incident made its way around the wire. Anyone will tell you that I am very protective of my grandfather. You screw with him and you've got to go through me to get to him, and vis versa.

So, word of advice, never aggrivate me, cause you never know when my grandfather might show up... :twisted: