DragonFox98 wrote:Welcome, bookbabe!!! And thanks for sharing your stories. I agree...watch the weather reports and if you spill something (which I always do....I'm a klutz), you don't get a replacement for free.
I'm a klutz, too and before I started working with the mouse, I wouldn't have asked for a replacement if I or my kiddos were at fault.
However, after starting here I have a different view. I've replaced sodas that people dumped on themselves (Blizzard Beach - no straws or lids and a gent was carrying the tray back to the table where he proceeded to dump his large coke zero all over himself. He was mad, his kids were laughing, but he seemed almost astonished that I had seen the event and brought him over a new soda.) Also was able to do this one with a straight face, which surprised even me.
As a guest with my family, we were sitting waiting for the MSEP and I encouraged a mother of the family next to me to replace her older daughter's popcorn, that was accidentally knocked over by their baby. She thought I was out of my mind and there was no way Disney would do that. She and her daughter were appreciative when they got their new popcorn.
Just two of the examples I saw, but a little piece of the magic lived on for something as simple and inexpensive as replacing something that could be argued was their fault.
Now... for those that lie, cheat and steal to get free stuff:
Parties of 33 should consider dividing their parties into two groups of 16 and a half each.
