Stupid Guest Tricks

I have to admit, if I could get away with parking in Mickey and Friends, I would. I hate Katella lot. That said, I wouldn't be rude to any cast member, ever, on duty or off duty. Our employee parking is actually part of our regular lot. It's actually significantly closer to the main gate and employ...

Where I work, we have some good designated smoking areas (one of which is a rather large garden area), but people still constantly smoke outside of the designated areas. It doesn't matter how much we try to enforce the designated areas, people are going to be inconsiderate anyway. :rolleyes: (on a s...

My park has a dedicated employee entrance, which is not on the main road as the two guest parking entrances. We allow employees to park in either employee parking or regular parking when they're visiting the park as a guest, but they MUST go through the employee entrance when they're going to work. ...

We have people who complain about their names being misspelled when they get a forgot season pass voucher (temporary pass that lets them in that day- we have to look them up in Gate Central by name then confirm the address), and when I look in the computer, I see that they entered their own data onl...

From what I've heard, the economy hurt them quite a bit more than it hurt us. They had been struggling in 2011 and it seems like they were hoping that the 2012 pass sales would get them enough money to operate, and they didn't get enough money to be able to open. I feel really bad for the people who...

I should have added, we say (after taking their picture), "Alright, great! Can you sign up here at the top where it says 'Authorized Signature Required' for me, please?" and point to where they need to sign. We used to only have a small strip where the pen would even write (like a credit c...

What's wrong with that? You didn't pronounce it "Be-ach" did you? ;) Well, that *did* describe her... I forgot to put this, I also discovered today how confusing the guests can be about describing what they want: "I bought a ticket last year, but I lost my card, so now I need a new v...

So, today was my first "official" day in my new department. Overall, it's a much better fit for me, I think. However, apparently pre-season pass processing seems to attract the SGs. Stupid Pass Processing Tricks The way we process a pass is very simple- we scan the guest's voucher, have th...

It is really sad, but at least a lot of local places have stepped up with offers that total more than the passes originally did. It's just annoying that the guests take out their frustration on us, since we have nothing at all to do with the former waterpark. We're the ones trying to be nice here, g...

So, we recently had a local waterpark shut down which was located near my park. They had presold season passes, and now aren't offering a refund to the people who paid for them last year. (Stupid Owner Tricks?) We're offering a discount on a season pass to those affected, as long as they can present...