Search found 27 matches

by pbb
Sun Feb 13, 2011 11:37 pm
Forum: Walt Disney World Resort
Topic: Overheard in the kingdom
Replies: 224
Views: 112324

Re: Overheard in the kingdom

Regarding the original posting..........In fairness to the SG, he might have been confused due to the fact when you walk in the men's room in some of the restrooms at MK in Frontierland you can go left and there are just stalls and sinks or go right and their are urinals, a few stalls and sinks. So,...
by pbb
Fri Dec 31, 2010 10:39 pm
Forum: Walt Disney World Resort
Topic: No More Room Assigners at Resorts
Replies: 44
Views: 28075

Re: No More Room Assigners at Resorts

You had a complaint about your 25th anniversary, then complain about something 20 years ago? let it go! and all that gobbledegook by minimizing my attitude because I relax when I am on vacation? you seem to be getting an entitlement attitude that is very close to that of an SG. like other posters h...
by pbb
Tue Dec 28, 2010 4:14 pm
Forum: Walt Disney World Resort
Topic: No More Room Assigners at Resorts
Replies: 44
Views: 28075

Re: No More Room Assigners at Resorts

The only part I don't agree with is that the chef actually responded with something meaning "sure, what did you have in mind?" This, I feel, was an appropriate and reasonable question. I agree with you to the extent that I don't have a clue what they can do. That and I don't want to desig...
by pbb
Tue Dec 28, 2010 3:21 pm
Forum: Walt Disney World Resort
Topic: No More Room Assigners at Resorts
Replies: 44
Views: 28075

Re: No More Room Assigners at Resorts

the point I am making is that when you go to WDW or DLR you are considered a guest. yes, we all pay a pretty good sum of money to go there, but a guest needs to be gracious. Getting angry or upset at a CM that is trying to do their job is not being gracious. Even if you didn't get a cake, big deal,...
by pbb
Mon Dec 27, 2010 5:20 pm
Forum: Walt Disney World Resort
Topic: No More Room Assigners at Resorts
Replies: 44
Views: 28075

Re: No More Room Assigners at Resorts

Speaking from a non-Disney customer service point of view and as a manager who has received numerous customer service awards, I have to respectfully disagree with you. In any large business, unfortunately, too many cooks can indeed spoil the broth. Sometimes requests must be made more than once, be...
by pbb
Mon Dec 27, 2010 8:44 am
Forum: Walt Disney World Resort
Topic: No More Room Assigners at Resorts
Replies: 44
Views: 28075

Re: No More Room Assigners at Resorts

The manager saw at the moment of your conversation that there was a way to meet your request and did. That is Guest Service . * You wanted a special cake for your celebration . (The frozen cakes are thawed BTW for those unfamilar.) By taking the time to email the baker, you demonstrated to that cas...
by pbb
Sun Dec 26, 2010 3:47 pm
Forum: Walt Disney World Resort
Topic: No More Room Assigners at Resorts
Replies: 44
Views: 28075

Re: No More Room Assigners at Resorts

You know, you are kind of sounding like a SG. Requests are just requests. Unless you are Robert Iger and make it known you want X room at Y resort. And if you are a DVC member, you sound like one of the DVC members from Heck. You know, those kind. :rolleyes: "I paid a lot of money for this and...
by pbb
Wed Dec 22, 2010 11:32 pm
Forum: Walt Disney World Resort
Topic: No More Room Assigners at Resorts
Replies: 44
Views: 28075

Re: No More Room Assigners at Resorts

We made a special request at BLT for our stay 11.27 thru 12.3. We requested a north view, outside ring for our Lake view reservation. It was our 25th Wedding anniversary. We arrived and sure enough we had south interior ring view. I had called ahead and to make sure and I was told that it would happ...
by pbb
Sat Oct 16, 2010 4:02 pm
Forum: Walt Disney World Resort
Topic: Angry SG attacks WDW bus driver
Replies: 40
Views: 22150

Re: Angry SG attacks WDW bus driver

One of the other forums,not X forum, is a DVC related forum and one of the people there are asking whether it is better to rent a car for 10 people or just take taxis to the park to avoid such an incident. Talk about a knee jerk reaction. I give the bus driver credit for keeping his composure. If th...
by pbb
Sun Sep 19, 2010 11:21 pm
Forum: Walt Disney World Resort
Topic: L and F
Replies: 46
Views: 38722

Re: L and F

A fond memory from a little over 20 years ago. We went to WDW with our 3 month and 3 year old sons after a visit to Grandparents on the west coast of FL. We stayed at Beach Club which was relatively new for $ 89 per night. Got there the poor cast member said our room had a king size bed and I asked ...